Employment Security Commission of North Carolina / NCWorks
October 1999 – Present.
Employment Consultant
2013- Present. Help people find suitable work.
2009-2013 Employment Consultant in the Claims Department. Taking all forms of claims for unemployment insurance, NC, Combined Wage, Military and Federal. Assist with local office eligibility decisions. Take accurate concise fact findings. Assist applicant with wage protests. Explain rules, rights and responsibilities to all applicants. Answer employer questions about unemployment insurance.
2002-2009 Employment Consultant Same as below as well as writing job orders for employers, visiting companies to solicit job orders. Conducting eligibility review interviews. Lack of Work unemployment claims. Representing DES at partner agency functions. Completed TAA training.
1999-2002 Intermittent Set up job fairs, assist applicants looking for work with use of web site. Refer applicants to jobs they are qualified for.
Education:
Masters Degree Conflict Resolution
University of North Carolina at Greensboro.
Graduate level classes in Alternative Dispute Resolution. Facilitation, Negotiation, Mediation, Dispute Systems Design, Cultural Dimensions of Conflict and Gender and Conflict.
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